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Business Relationship Management Professional (BRMP®)

Become ITC’s Business Relationship Champion!

Business Relationship Management (BRM) has become the critical service provider/business client role in today’s modern organisation. BRM embodies a set of competencies (knowledge, skills, and behaviours) to foster an effective business value-producing relationship between a service provider and its business partners. The BRM Role is a crucial link between a service provider and the business, acting as a connector, orchestrator, and navigator between the service provider and one or more business units. The service provider could be IT, HR, Learning and Development, or any other Shared Service or outsourced area.

Business Relationship Management Professional (BRMP®) is a world-class professional development program designed to provide a solid knowledge of Business Relationship Management. The BRM Discipline rests on solid research-based foundations verified and enhanced over a decade of successful implementations in leading global organisations.

It is equally effective for shared services including Human Resources, Finance, Legal, external service providers and others, BRM practices have enjoyed widespread adaption in IT. BRM implementation rate in IT services has quickened significantly since 2011, when the BRM role and corresponding processes was formalised as an Information Technology Infrastructure Library (ITIL®) best practice and an ISO/IEC 20000 IT Service Management international standard requirement.

The BRM role is vital, and requires experience and skills to fulfil it successfully, to take the role from a barely tolerated “Order Taker” to a “Trusted Advisor”, integral to the service provider’s business partners.

This is a 3-day event facilitated by one of Snap Tech’s most experienced accredited trainers. You'll find a comfortable, ready-to-learn atmosphere where you'll receive expert instruction and guidance, interact with your peers, and gain the real-world skills that matter.

The BRMP is a pre-requisite for the Certified BRM event and exam.


Terms and Conditions Apply.

Course Details
Course Duration:
3 days

Course Dates:
24-26 June 2019
16-18 September 2019

R 19,868.00 Excluding VAT.
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Business Relationship Management Professional (BRMP®)
BRMP® is a registered trademark of Business Relationship Management Institute

Why choose Us

The Lecturers

Our team of certified and highly experienced trainers and consultants work alongside international experts to offer you the highest quality of service. We are a dedicated group of individuals with a shared passion for delivering positive change. Our trainers prioritise the process of knowledge transfer to empower you to become independent and self-sufficient. Our holistic approach to capability building is structured and addresses your strategic objectives, your people and your Organizational Maturity and is tried and tested in the private and public sector.

Custom Training

Our delivery options aim to help you get the training you need in the format that best suits your role, learning style and organizational objectives. • Traditional Classroom - Expert instructor led facilitated training – your venue or ours • Customised Events and Skills Development Programmes tailored to suit your Organisational development goals • Facilitated Workshops – For closed events where you don’t just learn about it, you do it as well. • Inhouse group training – where we come to you.

Internationally Accredited

Snap Tech (Pty) Ltd is an Accredited Consulting and Training company and the leading provider of International Best Practice standards, frameworks and models in Project, Programme and Portfolio management in Africa with a global footprint and internationally recognised reputation. Our Certifications include Agile, Scrum and SAFE; Change and Benefits Management, as well as Business Relationship Management. Our training events include Internationally recognised exams and certifications, tailored curriculums, and experiential learning workshops for you to maximise your ROI.

"This was the best training I have received in my role as a CRM as the content fits exactly with the work we do. My expectations have been more skilled of consulting and business language."

Liesl Townsend

Metropolitan Health Risk Management

Call 087 550 1113