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Is the importance of facilitation skills being underestimated?

21 January 2016   |   Management and Business Improvement, Facilitation, Management and Business Improvement

Is the importance of facilitation skills being underestimated?

In the days of the “Command and Control” workplace, facilitation was something utilised more in tough negotiation scenarios than in daily operations. Today, collaboration is the cornerstone of top organisations in both the public and private sectors, and experienced facilitators are essential in any successful company.


Skilled facilitation in workshops is critical in enabling a smoother process for interactions in general, and with difficult teams in particular, and leads to quality decisions, greater buy-in and a deeper commitment all round. The result is an increase in the group’s productivity, quickly resolved issues and an improved delivery of organisational goals.

Overcoming difficult challenges and ensuring robust solutions are delivered in an effective, timely and constructive way that don’t compromise key issues are real benefits of expert facilitation, as is the ability to involve and engage people at all levels, using a collaborative approach to implement change.

So how do you know if your facilitation skills are up to scratch?


A sure-fire indication of the need for you to up your facilitation skills is the behaviour of the attendees in your workshops and meetings – and the outcomes of them. If you leave your meetings or workshops wondering why you couldn’t get the results, agreement or decisions that you needed to move your project forward, or noticed a lack of involvement and interest by attendees, chances are you need to improve your facilitation skills.

And the Facilitation Course delivered by Snap Tech International could be precisely what you’re looking for. The ability to ensure delivery of projects on time, to budget and within time scales, or implement a common language to improve communication and understanding both within teams and throughout an organisation are just some of the benefits.


This Snap Tech International Facilitation Certification provides knowledge and understanding of the Process Iceberg® methodology and is a robust framework to enable specialists and managers to facilitate effectively.

Our Facilitation Course will help you use proven techniques to get real value out of your workshops and meetings, as a chairperson or an attendee, and train you to get group consensus, solve problems, and achieve high quality decisions and stakeholder buy-in.

And prove that the importance of facilitation skills in your organisation can’t be overestimated.

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