+27 (0) 87 550 1113 info@snaptechint.com

A two-day course teaching the wider impacts of organisational change and how to help people adapt

23 April 2018   |   Management and Business Improvement, Change Management

Certified Local Change Agents (CLCAs) play a powerful supporting role during organization-wide transformation. They understand the fundamental principles and approaches that encourage people to embrace change.

CLCAs assist organizations in aligning its entire workforce’s activities with the implemented change.

A CLCA need not enter a dedicated role – certified individuals will typically continue their BAU activities while also contributing as invaluable members of organizational change initiatives.

The Certified Local Change Agent confirms your ability to:

  • Effectively provide personal support for colleagues going through organizational change.
  • Support idea-generating activities such as the use of simple process-mapping techniques.
  • Help develop local change plans which identify what will specifically change in their work area and how best to introduce those changes.
  • Mitigate resistance to organizational change.
  • Engage colleagues using simple facilitated sessions to promote effective change implementaton in the given work area.
  • Develop personal and interpersonal skills to support role as a local change agent

Who is it for?

  • Team leaders.
  • Supervisors.
  • Junior and senior managers.
  • Non-managerial staff.
  • People wishing to understand how to adapt to organizational change who might not be pursuing a specialist change manager role

What are the key things you will learn?

  • Effective approaches to help people engage with organizational change including:
    • Involving colleagues in local activities
    • Personal support and training
    • Clear, concise communication.
  • How to align changes in your department or vicinity with wider organizational changes.
  • How to develop succinct local change plans which consider:
    • What will specifically change in their work area and;
    • How those changes can be best introduced.
  • Creating solid bridges and purposeful relationships between your work area and line managers and change professionals.

Exam format?

  • Multiple choice
  • Total of 40 questions
  • 20 marks required to pass (out of 40 available) – 50%
  • 45 minutes duration
  • Open book

Book now

Call us to attend our next event, to request a quote or if you require any assistance.


 +27 (0) 87 550 1113

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