Organizations must get the bottom line benefits, process improvements, cost savings and employee commitment from business change and improvements.

When an overall change initiative is managed centrally, it is important to have allies in areas affected by the change, to ensure that the change is understood and embraced at a ‘local’ level.

/ WHAT IS

This two-and-a-half-day certification focuses on the wider impacts of organizational change and how to help people adapt and embrace changes to working practices or the operating environment.

Certified Local Change Agents (CLCAs) play a powerful supporting role during organization-wide transformation. They must understand the fundamental principles and approaches that encourage people to embrace change.

Certified Local Change Agents (CLCAs) assist organizations in aligning its entire workforce’s activities with the implemented change.

A CLCA can be a full or part time role-in many cases individuals will continue their “business as usual” activities whilst operating as invaluable members of organizational change initiatives.

Target Audience

The Certified Local Change Agent Certification is for:

Project Managers
PMO staff
Team leaders.
Junior and senior managers.
Non-managerial staff.
People wishing to understand how to adapt to organizational change.
Scrum Masters and Agile team members.
IT resources involved in projects.

Approach & Duration

The event is delivered by an experienced and accredited trainer who will facilitate interactive group work and encourage the learning experience through the use of multiple training mediums, group work and exercises.

The event is delivered over 2.5 days.

Gaining Certification

Foundation

The purpose of the CLCA Certificate is to confirm that a candidate has sufficient knowledge and understanding of personal and team change to contribute constructively as an informed member of an organizational team facing significant change

Exam Format

Open Book
Multiple choice
40 questions
45-minute exam
A 50% pass mark is required

The CLCA Certification is an Internationally Recognized Qualification.

Benefits

/ BENEFITS

Effective approaches to help people engage with organizational change including:
Involving colleagues in local activities
Personal support and training
Clear, concise communication.
How to align changes in your department or vicinity with wider organizational changes.
How to develop succinct local change plans which consider:
What will specifically change in their work area and;
How those changes can be best introduced.
Creating solid bridges and purposeful relationships between your work area and line managers and change professionals.

/ CONTENT

Understanding and Supporting People in Change

The roles of a change agent
Change Agent Behaviours
Understanding human transition and organizational change

Facilitating and the Change Process

Introduction and role of the facilitator
Clarifying ownership and objectives
Prepare for the meeting
Opening the meeting
Managing the meeting
Closing the meeting and follow up
Group techniques

Learning and Communication in Change

Identifying and Understanding Stakeholders
Communication Plans and Engaging Stakeholders
Understanding learning through change

Change Readiness and the Change Plan

Motivation and ability
Understanding resistance to change
Putting it all together – the change plan

/ OUTCOMES

On completion of this certification, the Certified Local Change Agent training and certification will enable you to:

Develop the knowledge, tools and understanding necessary to help colleagues, managers and teams to embrace and implement change successfully.
Provide effective support to colleagues during organizational change.
Support idea-generating activities such as the use of simple process-mapping techniques.
Develop local change plans which identify specific changes and how best to introduce them.
Mitigate resistance to organizational change

Apply Now

Apply Now

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The Lecturers

Our team of certified and highly experienced trainers and consultants work alongside international experts to offer you the highest quality of service. We are a dedicated group of individuals with a shared passion for delivering positive change.

Custom Training

Different people learn new information in different ways. That’s why we provide a wide range of delivery options to help you get the training you need in the format that best suits your role, learning style and company’s objectives.

Next Steps

PMIC > PRINCE2® > MSP® > Change Management

Certified Local Change Agent