1. Snap Tech is 100% committed to ensuring you the highest level of quality training and service to facilitate your successful certification in all our events and qualifications.

    We understand that you rely on us to get a good grasp of the key concepts and we also realise that if you don’t understand the content fully when you leave, the money and time you’d spend repeating the same event is a costly and time-consuming exercise your business could do without.

    We believe that our high-quality training will meet and exceed your expectations and enable you to learn the concepts you need to know, the very first time. We want you to be confident that we will support you through your learning experience by proving our commitment to delivering a high-quality and easily-understood training event that you can apply in your professional environment.

    We have excellent exam pass rates but we know that sometimes delegates just don’t get through the exam because of pressures at home or the office, a head cold or exam nerves. Snap Tech is committed to working with you to achieve desirable results and will tailor make a solution for remediation and provide expert assistance in order to try again if the need arises.

    Snap Tech Training Event Guarantee Terms and Conditions

    Please note that all rewrites are subject to the following Terms and Conditions and need to be applied for.

    • All delegates are required to prepare for the training event by reading recommended extracts and completing the self-study defined in the pre-event packs prior to sitting the examinations. Delegates need to have put the effort into their preparation to be eligible to rewrite the exam.
    • Delegates with any special requirements that necessitate extra time for the examination (e.g. dyslexia, etc.) must notify us immediately before attending the event in order to make necessary arrangements with the governing bodies to gain permission for additional time. Please note that proof of special requirements will be required, either in the form of certification or a specialist’s letter.
    • Bookings for a repeat sitting of an exam must be made in writing via email.

    Please note that all rewrites will be reviewed on merit, and permission to rewrite an exam is at the discretion of Snap Tech’s leadership team.